Pros and Cons of a Paperless Business
Has your bank, broker, credit card company, or maybe even your phone or utility company sent you information about getting your statements online instead of through the mail? Going paperless has its advantages -- not the least of which may be seeing your countertop for the first time in months. But it also has its drawbacks. Before you completely eliminate paper statements, look at both the pros and cons.
The Benefits
When customers manage their accounts online, companies can save substantial amounts of money in printing and mailing costs. That's why many companies offer incentives, such as reducing interest rates or fees or making donations to environmental groups, to encourage customers to go paperless. And fewer mailings mean there's less risk that someone could steal personal documents from your mailbox and use the information fraudulently.
The Drawbacks
While companies claim financial information sent electronically is more secure, not everyone agrees. When they happen, security breaches can put your personal information at risk. And it may be easier to miss the e-mail or forget about reviewing statements or paying bills when you don't have them right in front of you.
Another potential drawback: Retrieving statements that are more than a few months old may be difficult, although many companies say they're working on archiving several years' worth of documents.
Going paperless may be to your advantage, but weigh everything carefully before you sign up.
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